bank customers
Banking Ombudsman Scheme given 11 recommendations on how to improve dispute resolution in five-yearly review
25th Oct 24, 9:00am
Banking Ombudsman Scheme given 11 recommendations on how to improve dispute resolution in five-yearly review
New Zealand banks to launch Confirmation of Payee service for more secure payments by end of November, full rollout expected by Easter 2025
10th Oct 24, 11:42am
11
New Zealand banks to launch Confirmation of Payee service for more secure payments by end of November, full rollout expected by Easter 2025
[updated]
Reserve Bank proactively publicly issues submission to parliamentary banking inquiry, defending its role
26th Sep 24, 1:06pm
3
Reserve Bank proactively publicly issues submission to parliamentary banking inquiry, defending its role
Banking Ombudsman says increasing sophistication of scams and the resulting losses are 'matters of continuing concern'
24th Sep 24, 7:33am
2
Banking Ombudsman says increasing sophistication of scams and the resulting losses are 'matters of continuing concern'
On the Of Interest podcast Commerce Commission Chairman John Small discusses how the success of open banking can be measured, and why the growth process is what matters for a scaling up Kiwibank
21st Aug 24, 10:07am
4
On the Of Interest podcast Commerce Commission Chairman John Small discusses how the success of open banking can be measured, and why the growth process is what matters for a scaling up Kiwibank
[updated]
Commerce Commission backs away from recommending shake-up to banks' regulatory capital requirements in final banking competition report
20th Aug 24, 8:43am
14
Commerce Commission backs away from recommending shake-up to banks' regulatory capital requirements in final banking competition report
To what extent might recommendations in the Commerce Commission's final report on personal banking competition differ from those in its draft report?
7th Aug 24, 10:07am
1
To what extent might recommendations in the Commerce Commission's final report on personal banking competition differ from those in its draft report?
Owner beware: Four reasons why selling part of Kiwibank could do more harm than good
3rd Aug 24, 9:11am
12
Owner beware: Four reasons why selling part of Kiwibank could do more harm than good
[updated]
First Union calls for government to 'do whatever's necessary' to stop big banks offshoring & outsourcing jobs, fearing there's more of it to come
30th Jul 24, 12:17pm
72
First Union calls for government to 'do whatever's necessary' to stop big banks offshoring & outsourcing jobs, fearing there's more of it to come
Banking Ombudsman Scheme commissions Deborah Hart to tackle new independent review of the Scheme which will assess six issue areas including accessibility and fairness
17th Jun 24, 4:27pm
1
Banking Ombudsman Scheme commissions Deborah Hart to tackle new independent review of the Scheme which will assess six issue areas including accessibility and fairness
Gareth Vaughan suggests bank capital will again be a key area of debate as parliamentary select committees inquire about banking competition
14th Jun 24, 5:00am
11
Gareth Vaughan suggests bank capital will again be a key area of debate as parliamentary select committees inquire about banking competition
Mortgage brokers probably earned about $400m in the March year, up 17% year-on-year, as they gain a significantly larger share of home loan transactions
15th May 24, 6:30am
24
Mortgage brokers probably earned about $400m in the March year, up 17% year-on-year, as they gain a significantly larger share of home loan transactions
CEO Antonia Watson says ANZ NZ sees open banking as an opportunity but it needs to pass 'the front page of the paper test'
8th May 24, 11:14am
CEO Antonia Watson says ANZ NZ sees open banking as an opportunity but it needs to pass 'the front page of the paper test'
RBNZ's Christian Hawkesby cautions against throwing out 'internationally accepted approach to bank capital for large, sophisticated financial institutions'
25th Apr 24, 9:30am
9
RBNZ's Christian Hawkesby cautions against throwing out 'internationally accepted approach to bank capital for large, sophisticated financial institutions'
Greg Ninness says there may come a day when banks don't have any direct contact with their customers and everything is handled by third parties
25th Apr 24, 9:02am
20
Greg Ninness says there may come a day when banks don't have any direct contact with their customers and everything is handled by third parties
RBNZ says higher operating costs a bigger competition challenge for small banks than regulatory capital settings
24th Apr 24, 12:18pm
1
RBNZ says higher operating costs a bigger competition challenge for small banks than regulatory capital settings
[updated]
Bank lobby group to 'investigate' a voluntary reimbursement scheme for their customers who become scam victims, throws down the gauntlet to the Government for help with Anti-Scam Centre
15th Apr 24, 11:39am
19
Bank lobby group to 'investigate' a voluntary reimbursement scheme for their customers who become scam victims, throws down the gauntlet to the Government for help with Anti-Scam Centre
[updated]
Boosting small banks' capital, speeding up open banking & improved bank switching among Commerce Commission recommendations to boost bank competition
21st Mar 24, 8:41am
33
Boosting small banks' capital, speeding up open banking & improved bank switching among Commerce Commission recommendations to boost bank competition
Australian consumer groups pushing hard as government develops scam regulatory framework
13th Feb 24, 1:58pm
2
Australian consumer groups pushing hard as government develops scam regulatory framework
As Fraud Awareness Week launches, MBIE says scammers are targeting everyone across NZ, but especially those with savings or investments looking to earn a little bit more from their money
13th Nov 23, 1:00am
5
As Fraud Awareness Week launches, MBIE says scammers are targeting everyone across NZ, but especially those with savings or investments looking to earn a little bit more from their money
[updated]
Show me the (scammed) money: Banking Ombudsman says complaints from scammed New Zealanders show they lost on average $57,000
19th Sep 23, 2:08pm
9
Show me the (scammed) money: Banking Ombudsman says complaints from scammed New Zealanders show they lost on average $57,000
[updated]
ASB appeals class action lawsuit asking the bank to repay interest payments made by hundreds of thousands of customers between 2015 and 2019
12th Jul 23, 11:21am
5
ASB appeals class action lawsuit asking the bank to repay interest payments made by hundreds of thousands of customers between 2015 and 2019
Rebecca Stevenson says as a customer, TSB feels like a small bank stuck in a hard place
8th Jul 23, 9:09am
37
Rebecca Stevenson says as a customer, TSB feels like a small bank stuck in a hard place
TSB seeks new CEO to support vision of being 'the easiest bank to deal with' who is 'culturally aligned' with its community values
1st Jul 23, 9:16am
5
TSB seeks new CEO to support vision of being 'the easiest bank to deal with' who is 'culturally aligned' with its community values
'It doesn't mean we hate you': Commerce Commission Chairman John Small on banking, market studies and why he joined the competition watchdog
26th Jun 23, 10:00am
17
'It doesn't mean we hate you': Commerce Commission Chairman John Small on banking, market studies and why he joined the competition watchdog