By Gareth Vaughan
ASB CEO Barbara Chapman is dismissing Westpac's stated aim of being New Zealand's best digital bank as "a public relations announcement", saying ASB has a history of leadership and innovation in technology and looks to external measures to ascertain where it is versus rivals.
Westpac CEO Peter Clare told interest.co.nz last November that his bank was striving to become the best digital bank both within New Zealand and globally. Westpac's chief digital officer Simon Pomeroy reiterated this in a recent digital banking report by management consultants McKinsey & Co, which was based on experience serving their clients. Pomeroy said Clare was "letting nothing stand in the way" of this aspiration.
Chapman told interest.co.nz ASB had a "long history" of leadership and innovation in the development and use of new technology.
This is an abridged version of this article. The full version was published in our email for paying subscribers. See here for more details and how to subscribe.
We welcome your comments below. If you are not already registered, please register to comment.
Remember we welcome robust, respectful and insightful debate. We don't welcome abusive or defamatory comments and will de-register those repeatedly making such comments. Our current comment policy is here.