TSB says Kerry Boielle, currently with Southern Cross Health Care Society, is the bank's new chief executive and will start in the role in January 2024.
She replaces Donna Cooper who left the bank in June of this year.
Boielle currently holds concurrent roles as Director, CareHQ and Chief Sales, Marketing & Customer Experience Officer with Southern Cross. Prior to that she had 17 years banking experience in senior roles with both ASB Bank and Kiwibank.
TSB Chair Mark Darrow was "delighted that someone of Kerry’s calibre and experience was joining us as the new Chief Executive".
"Having conducted an exhaustive search, Kerry shone through as someone with energy, innovation and aspiration which will suit the organisation well as we transform into a more modern business in coming years.
"Kerry is joining at a really exciting time for TSB Bank as we plot our course for improving the bank, including the digital customer experience and the products we offer.
“We have a strong executive team and the Board are really pleased that Kerry will now lead that team. She understands TSB’s ethos and we know that she will make a strong contribution in steering TSB towards the future,” said Mark.
“We would also like to thank Gordon Davidson for very capably stepping in as acting CEO over recent months. Both he, the Executive team and all our people have kept things on track really well, while the Board undertook the recruitment process,” he added.
Boielle (pictured) said she was honoured to be selected for the role, "having long admired TSB Bank’s unique position in the market and commitment to its customers".
“I am looking forward to leading the organisation in the next stages of their growth. I can’t wait to settle into the Taranaki community and get around the country to meet the whole team,” she said.
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